Effective Date: 2025
Website: https://voltfluxprivatelimited.com/
Legal Entity: VOLTFLUX PRIVATE LIMITED

Voltflux Private Limited (“Voltflux”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop on our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide a smooth, secure, and personalized shopping experience.

a. Personal Information

When you place an order or interact with us, we may collect the following details:

Full Name
Email Address
Phone Number
Billing & Shipping Address
Payment Information (processed securely through authorized payment gateways)

b. Non-Personal Information

Automatically collected technical data includes:

Device type, browser, and operating system
IP address & approximate location
Browsing behavior and interaction patterns
Cookies and tracking technologies

2. How We Use Your Information

Your personal and non-personal data may be used for:

Processing and fulfilling orders
Sending order confirmations, dispatch updates, and tracking information
Providing customer support
Improving website performance, layout, and user experience
Offering personalized product recommendations
Preventing fraud and ensuring secure transactions
Meeting legal, tax, and regulatory requirements

We never sell or rent your personal information to third parties.

3. How We Protect Your Information

To safeguard your data, Voltflux uses:

SSL encryption for secure data transmission
Firewall, anti-virus, and threat-monitoring tools
Restricted internal access to customer information
Secure payment processing through certified gateways

Although we take strong security measures, no digital system is 100% risk-free. However, we continuously work to enhance our protection standards.

4. Sharing Your Information

We only share your information with trusted third-party partners when necessary:

Payment Gateways (for processing secure transactions)
Courier & Logistics Partners (to deliver your order)
Marketing/Analytics Platforms (only with your consent)
Legal Authorities (when required by law)

All third-party partners follow strict confidentiality and data protection standards.

5. Cookies Policy

Our website uses cookies to:

Improve browsing experience
Remember user preferences
Store cart information
Analyze website performance and traffic

You may disable cookies in your browser settings, but some site features may not work properly.

6. Your Rights

You have the right to:

Access your personal information
Request corrections or updates
Request deletion of your data (as per legal limits)
Withdraw consent from email/SMS marketing
Ask for a copy of the information we store

To exercise these rights, contact us at
📧 care@voltfluxprivatelimited.com

7. Data Retention

We retain your information only as long as needed for:

Order processing
Customer support
Legal and tax compliance

When no longer required, your data is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external websites (payment gateways, social media, etc.).
Voltflux Private Limited is not responsible for the privacy practices of third-party websites.

We recommend reviewing their privacy policies before sharing any personal data.

9. Policy Updates

Voltflux may update this Privacy Policy from time to time to reflect:

Legal changes
Security updates
Business improvements

The updated version will always be posted on this page with a revised effective date.
Continued use of our website implies acceptance of the updated policy.

10. Contact Us

For inquiries related to privacy, data protection, cancellations, or refunds, you can contact:

VOLTFLUX PRIVATE LIMITED
01, Narayani Sadan, Back of Axis Bank, Vijay Singh Lane, Kadamkuan,
Phulwari, Patna, Bihar – 800003

📧 Email: care@voltfluxprivatelimited.com
📞 Phone: 9608474045
🌐 Website: https://voltfluxprivatelimited.com/